Telehealth is having a consultation with a healthcare provider by phone or video call.
Many GPs, specialists and other healthcare providers now offer a telehealth consultation when a physical examination isn’t necessary. It’s not intended to replace essential visits to the doctor, but rather be a convenient solution when you can’t see a doctor face to face.
If you have seen your regular doctor or medical centre in the last 12 months, they may be able to bulk-bill your telehealth consultation.
What are the benefits?
With telehealth, you can see your nurse, doctor, psychologist, surgeon and other healthcare providers without having to visit them in person. What’s more, if you’ve seen them in the last 12 months, they may be able to bulk-bill their service.
Healthcare when you can’t leave home
If you’re unwell or need to self-isolate, you can still attend a consultation virtually. Telehealth consultations are not only convenient, but can also reduce the spread of illness.
Your healthcare providers are closer than ever
Occasionally, Australians living in rural and remote areas need to travel far to see their healthcare provider. A telehealth consultation can save time by enabling doctors to consult with their patient by phone or video call.
Two consultation options
Phone
Talk to your healthcare provider using your mobile or landline phone.
Video
Have a video call with your healthcare provider using a device that has a video platform (this may be specified by your healthcare provider).
